Shipping Policy

Introduction

Welcome! At sealuxe.store, we are committed to delivering your orders quickly and efficiently. Please read our Shipping Policy carefully to understand our shipping practices.

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Shipping Methods and Delivery Times

We offer several shipping options to meet your needs:

• Standard Shipping: Delivery within 5–12 business days.

• Express Shipping: Delivery within 3–8 business days.

Delivery times are estimates only and may vary depending on your location and external factors.

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Order Processing Time

Orders are processed within 1–2 business days (Monday through Friday).

Orders placed after 12:00 PM (PST) or on weekends or public holidays will be processed on the next business day.

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Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as the selected shipping method. Shipping rates are displayed at checkout.

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International Shipping

We ship worldwide. International shipping rates and delivery times vary depending on the destination.

Customers are responsible for any applicable customs fees, import duties, or taxes.

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Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor the progress of your shipment.

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Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer service team at info@solevian.net within 7 days of the delivery date for assistance.

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Incorrect Address

Please ensure that your shipping address is correct. We are not responsible for packages delivered to an incorrect address provided by the customer.